Residential Customers

ES Pipelines takes a different view to many companies and can often help projects get under way, even if the costs have appeared prohibitive before. We are recognised as specialists in working with social housing providers and property developers while maintaining the very highest standards of engineering and customer service excellence.

Getting Connected
When ES Pipelines provides a gas connection to your property, you're not tied to buying your gas from a particular provider. You will need to enter into a contract for your gas supply with one of the UK's licensed gas suppliers - for independent advice on how to obtain a gas supplier click here to visit the Ofgem website

Case studies:

• Macmerry, East Lothian

  
  Local residents in Macmerry had campaigned for many years to get a gas supply. Thanks to a project which involved ES Pipelines, East Lothian Council, National Grid’s Affordable Warmth Programme, and the DTI's Design and Demonstration Unit they've now got that choice. More than 500 homes – a mix of tenants and private homeowners – can now connect to mains gas. Due to
  ES Pipelines' innovative approach, using all available grant support for constructing a private gas network, the connection charge per property was only £295 including new mains.
  Local MP Anne Moffat said: “The Government is committed to eradicating fuel poverty and improving energy efficiency across the county. This is a good example of how the public and private sector are working together to achieve this.”

• Guinness Trust, West Sussex

  
  The Guinness Trust Group has been providing good quality accommodation for over 100 years and it is one of the UK’s largest housing associations with over 27,000 homes accommodating over 50,000 people. When the existing heating systems based on electric off-peak storage heaters in the Broadfield Estate near Crawley in West Sussex were coming to the end of their natural lives, the Trust turned to ES Pipelines.
  The Broadfield Estate is made up of around 400 properties – mainly family homes but with some sheltered housing. Peter Ashby, Regional Asset Manager, explained: “Not only did the electric heating systems, installed in 1980, need to be replaced, but we also wanted to invest in our properties to ensure they met the Decent Homes Standard… while providing affordable warmth and comfort for our tenants. At the same time we wanted to support our environmental policies and reduce greenhouse gases to contribute towards Kyoto targets.”
  The Trust had previously insulated the properties and, as a result of the new gas pipeline, they have now been able to install condensing gas central heating systems in 350 of the properties. A further 48 properties are having major renovation work carried out at the same time.

• Llay

  
  A Local Authority air quality survey was one of the factors that prompted the installation of new energy-efficient gas central heating systems in the Welsh village of Llay.
  It showed that levels of particulates on the 450 home housing estate exceeded UK air quality standards, due largely to the traditional reliance on coal for heating.
  National Grid’s Affordable Warmth Programme (AWP) and Wrexham County Borough Council initiated the project and brought together the funding and an expert team to plan and carry out the work – including ES Pipelines. Jeremy Nesbitt, regional manager for National Grid’s AWP, said: “This project went beyond simply extending the gas network and applied a systematic ‘whole community, whole house’ partnership approach. It’s one of the largest extensions to the Welsh gas network in more than a decade.”
  Just over half the homes on the estate were owned by the local authority, with the rest being privately owned.

You can download our handy Question and Answer Guide here

Housing managers will find useful information on providing gas for tenants here.

To contact us:

	01372 227560 (lines are open Monday - Friday 8.00am - 6.00pm)
	01372 377996
	info@espipelines.com
	ES Pipelines Limited Hazeldean Station Road Leatherhead Surrey KT22 7AA